| Feedback from our users |
| Posted by t_satterly, October 16th, 2003 |
| Neutral: | More of a question, really.
Is Kenneth Novak and Company still in business?
Several weeks ago I ordered two sets of spider / secondary mirror holder. As yet, I have not received them, nor have I received comunication from the company. For the past four days I have tried telephoning only to be met with no answer. |
| Posted by bobmay, November 22nd, 2001 |
| Praise: | Kenneth Novak has been around for a large number of years. He and his wife are very responsive on the phone and, while the products are of fair age in their design, the stuff is easily available with a phone call. I do suggest that you do get a catalog (a simple few page photocopied document) before ordering as it may make the phone calls a bit simpler. It would be nice for somebody to take over the product line and get it on the web although Mr. Novak may in his old age still get there. |
| Posted by jerry5435, November 1st, 2001 |
| Complaint: | Nothing to show in the way of product? No email address or anything other than mailing address?? Do they not sell to individuals? |
| Posted by sirian, September 6th, 2001 |
| Neutral: | Lack of website, only an address and phone number are listed. Nothing really wrong with that but a website would be to the company's advantage as well as everyone else. |
